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Strenqo Terms of Service
Current publication-ready legal information for the Strenqo mobile app.
Version: 1.1.1
Last updated: 2026-07-11
Language: English (the Italian version is canonical in case of discrepancy)
1. Acceptance of the Terms
Use of the Strenqo application ("the app", "the service") implies full acceptance of these Terms of Service and the related Privacy Policy. If you do not accept the Terms, do not use the service.
These Terms are entered into between you ("User") and:
- Andreas Mondo — registered office at Via Pianezza 16, 10040 Givoletto (TO), Italy — PEC andreasmondo@ultracert.it — email strenqo-support@strenqo.eu (hereinafter also "the controller")
2. Service description
Strenqo is a fitness, nutrition, progress tracking and AI-assisted coaching application. Features include:
- Logging of workout sessions (strength, cardio, sport)
- Tracking of nutrition, calories, macronutrients and hydration
- Body check-in (weight, photos, measurements)
- Personal Records and trend analysis
- Health and wearable integration (Apple HealthKit, Google Health Connect, BLE HR devices, user-connected WHOOP/Oura accounts, and Garmin only after approval/availability and user connection)
- AI Coach (chat), optional Coach memory, personalized notifications/briefings and automated generation of workout/nutrition plans (some features are Pro-only)
- Food search via text or barcode
- In-app data export and account deletion
Feature availability may vary by platform, country, connected provider, subscription tier and technical compatibility.
3. Account and user responsibility
- You are responsible for the accuracy of the data entered in your account.
- You are responsible for the confidentiality of your access credentials.
- You may not share your account in a way that violates the law, these Terms or app store rules.
- You may not create an account with false statements about your age or identity.
4. Minimum age
Use of Strenqo is reserved to persons who have reached the minimum age of digital consent applicable in their country of residence. See §10 of the Privacy Policy for the applied thresholds.
5. Fitness and medical disclaimer
For disclaimers specific to the non-medical nature of the service, the AI Coach and health data, see the Health Disclaimer, which forms an integral part of these Terms.
In summary: Strenqo is not a medical device, does not replace professional medical consultation and its suggestions do not constitute diagnosis or treatment.
6. AI features
Artificial intelligence features (AI Coach, plan generation, food photo analysis) may produce incomplete, generalised or wrong results. You are responsible for the use you make of AI-generated suggestions. Suggestions do not constitute medical/nutritional diagnosis or prescription (see Health Disclaimer) and do not produce legal effects or similarly significant effects under Art. 22 GDPR (see Privacy Policy §11).
When the "AI data consent" toggle (Profile → Support, privacy and legal) is on, the app may send to Google Gemini (USA) your messages, photos or files you choose to analyze, and associated context (profile, recent workouts, nutrition, recovery, weight and preferences) to generate a reply, plan or personalized notification. The toggle is on by default; disabling it inhibits AI features and AI-personalized notifications.
If you enable Coach memory, Strenqo may store preferences and summaries used to keep continuity across future replies. You can disable memory where available; account deletion removes memory stored in Strenqo.
You may not use AI features to:
- Generate, upload or distribute illegal, abusive content or content infringing third-party rights
- Circumvent security restrictions, store policies or third-party rights
- Extract, replicate or distribute the underlying AI models
6-bis. Health and wearable integrations
Integrations with Apple HealthKit, Google Health Connect, BLE and cloud wearable accounts are optional and depend on the permissions you grant. Imported data may be used to show trends, recovery, strain, sleep, calories, steps, weight, body composition and other fitness/wellness metrics.
If you connect WHOOP, Oura or Garmin, you authorize Strenqo to receive data from that provider via OAuth and to sync it periodically even while the app is closed. Garmin may not be available in the public release until Garmin Health API access is approved/available; in that case Strenqo does not import Garmin cloud data. You can disconnect the integration in the app and/or at the provider. Strenqo is not affiliated with WHOOP, Oura or Garmin and does not control provider availability, accuracy, API changes or policies.
Health and wearable integrations are for general fitness and wellness. They must not be used for medical decisions, diagnosis, treatment, insurance, employment eligibility or emergencies.
7. Subscriptions and billing
7.1 Subscription model
Strenqo offers Pro features via auto-renewable subscription available in monthly and yearly periodicity. Technical subscription management is performed through Apple App Store IAP (iOS) or Google Play (Android) and synced to our servers via RevenueCat (see Subprocessor list).
Prices, free-trial periods and offers may vary by country, platform and store of origin, and are shown on the in-app purchase screen at sign-up time.
7.2 Auto-renewal
Subscriptions auto-renew at the end of each period, unless cancelled at least 24 hours before the renewal date through the respective app store settings. Renewal is charged within 24 hours of the end of the period at the price disclosed at the time of purchase, except for prior notification of a change.
7.3 Cancellation
You can cancel your subscription at any time:
- iOS: Settings → Apple ID → Subscriptions
- Android: Google Play → Subscriptions
Cancellation is effective at the end of the current period.
7.4 Refunds
Refund requests are handled directly by the app stores:
- Apple App Store: reportaproblem.apple.com
- Google Play: play.google.com
Strenqo cannot directly refund a charge made through an app store.
7.5 Right of withdrawal (EU)
For EU consumer users, under Italian Legislative Decree 206/2005 (Consumer Code), the right of withdrawal for the supply of digital content and downloadable subscriptions lapses from the moment the contract performance begins with the consumer's express consent and acknowledgement of the loss of the right of withdrawal (Art. 59.1.o Consumer Code).
7.6 Restore Purchases
"Restore purchases" function is available at Profile → Pro subscription → Restore purchases. It restores purchases made with your Apple ID / Google Account on a new device or after reinstalling the app.
8. Acceptable use
You undertake not to:
- Use Strenqo in violation of laws, regulations or third-party rights
- Attempt unauthorised access to accounts, systems, APIs or data of other users
- Reverse-engineer, scrape, abuse or overload the service
- Upload malicious code, deceptive content or illegal material
- Falsify your identity, age or entitlement
9. User content
You retain ownership of the content you upload (photos, texts, workout and nutrition data), but grant Strenqo the rights necessary to host, process, display, transmit and analyse such content for the sole purpose of providing the requested service, improving reliability and security, and complying with the law.
10. Service availability and changes
We may update, suspend or discontinue features, markets, integrations or plans at any time, with reasonable notice where the change has a substantial impact on the user.
11. Termination
You may stop using Strenqo at any time, including through the in-app "Delete account" function.
We may suspend or terminate access in case of:
- Breach of these Terms
- Risk to the service or to other users
- Legal or operational necessity
12. Limitation of liability
To the maximum extent permitted by applicable law, Strenqo is provided "as is" and "as available". We do not guarantee that the service will be uninterrupted, perfect or fit for a specific purpose.
Nothing in these Terms excludes liability that cannot be lawfully excluded under applicable law, including non-waivable EU consumer rights.
13. Governing law and jurisdiction
These Terms are governed by Italian law.
For disputes arising between the controller and the User, the Court of Turin (Tribunale di Torino) has exclusive jurisdiction, except where the User qualifies as a consumer under Italian Legislative Decree 206/2005 (Consumer Code). In that case, and within the limits of applicable mandatory rules:
- for consumers resident in Italy, the court of the consumer's place of residence or elected domicile is competent (Art. 66-bis Consumer Code);
- for consumers resident in other EU Member States, Articles 17-19 of Regulation (EU) 1215/2012 (Brussels I-bis) apply, allowing the consumer to bring proceedings in their country of residence and protecting them from proceedings brought by the trader in a forum other than the consumer's country of residence;
- mandatory protections under the law of the consumer's country of residence pursuant to Regulation (EC) 593/2008 (Rome I) remain applicable in any case.
Nothing in these Terms limits or excludes consumer rights granted by mandatory applicable rules.
14. Consumer rights (EU / EEA / UK / CH)
For consumer users, non-waivable rights under the law of their country of residence remain applicable. These Terms do not limit rights that cannot be waived by contract.
For online dispute resolution, the EU Commission provides the ODR platform: https://ec.europa.eu/consumers/odr.
15. Food data and third-party sources
Food search, barcode lookup, product photos and nutritional values may come from public sources or third-party databases (e.g. OpenFoodFacts). See Food Data Sources and Licenses for specific terms and attributions.
Food data may be incomplete or out of date and must not be considered medical or nutritional advice nor a guarantee of absence of allergens.
16. Changes to the Terms
Material changes will be notified in-app and by email. Continuing to use the app after the publication of a new version implies acceptance of the changes.
17. Contacts
For questions regarding these Terms:
- Controller: Andreas Mondo
- Registered office: Via Pianezza 16, 10040 Givoletto (TO), Italy
- Email: strenqo-support@strenqo.eu
- PEC: andreasmondo@ultracert.it
Related documents:
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