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Account Deletion

Strenqo Account Deletion

Current publication-ready legal information for the Strenqo mobile app.

Version 1.1.1 · Last updated: 2026-07-11

Version: 1.1.1

Last updated: 2026-07-11

Language: English (the Italian version is canonical in case of discrepancy)

1. Foreword

This page explains how to request deletion of your Strenqo account and the personal data associated with it. You can do this:

Deletion is free and requires no justification. It is a right guaranteed by Art. 17 GDPR (right to be forgotten).

2. How to delete the account from the app (recommended)

The flow is three-step with email confirmation:

  1. Open the Strenqo app (iOS or Android)
  2. Tap the Profile tab
  3. Scroll down to the Account section and tap Delete account
  4. Confirm the request in the dialog that appears
  5. You will receive an email at the address associated with the account. Click the link in the email to confirm your identity (link valid for 1 hour)
  6. Return to the app and tap "Delete account" again to complete the deletion

At this point the request triggers the delete-account Edge Function which:

3. How to delete the account without the app

If you no longer have access to the app (e.g. lost device, app uninstalled) you can request deletion by writing to:

You will receive confirmation of the deletion within 30 days of receipt of the request (Art. 12.3 GDPR), subject to verification of your identity to prevent fraudulent deletion of other accounts.

4. What data is deleted

At the moment of deletion, the following are cascade-removed:

4.1 Database data

4.2 Storage data

4.3 Sub-processors

5. What is NOT deleted (residual retention)

For security, audit and legal reasons, some data is retained for a limited time after deletion:

CategoryRetention periodRationaleMechanism
Audit log of the completed deletion (table audit_events)90 daysDocument compliance with the request (Art. 5.2 GDPR — accountability)Automatic daily purge via pg_cron (job strenqo-purge-audit-events)
Original privacy request (table privacy_requests, status completed)30 daysRequest trace referenceAutomatic daily purge via pg_cron (job strenqo-purge-privacy-requests)
System backupsPer Supabase (DB provider) policySecurity and disaster recoveryManaged by the provider

Audit-retained data contains only the request identifier, timestamp and outcome; it does not contain identifying personal data of the deleted profile.

6. Health and connected wearable data

Data that exists only in Apple Health / HealthKit or Google Health Connect remains under operating-system control. Strenqo can, however, save derived or associated data in your account, such as workouts, cardio sessions, recovery, daily snapshots or cloud wearable imports.

Deleting your Strenqo account:

To manage data in the native apps, go to:

7. Effects of deletion

8. Identity verification

To prevent fraudulent deletion of other accounts, we may:

9. Deletion of a minor's account

If you are a parent or legal guardian of a minor who has used Strenqo and want to request deletion of their account, write to:

Provide the email associated with the minor's account. We will proceed with the deletion and send you confirmation.

10. Contacts for questions

11. Related documents

End of document.

Related: Privacy Policy · Account Deletion · Subprocessors · Tracking Policy