Privacy Policy
How Strenqo collects, uses, stores, shares and deletes personal data — including health data, AI Coach conversations, wearable integration and sub-processors.
Legal, Privacy, and Support
Public documents covering our 14 launch markets: Italy, France, Germany, Spain, Portugal, the Netherlands, Belgium, Austria, Ireland, the United Kingdom, Switzerland, Canada, the United States and Australia.
Main legal documents
Terms of Service
Service terms, Pro subscription rules, acceptable use, governing law, EU consumer protections.
Cookie Policy
The Strenqo website uses only strictly-necessary cookies — no analytics, no marketing, no third-party trackers. Details and how to manage them.
Health Disclaimer
Strenqo is not a medical device. Limits of the AI Coach, wearable metrics and food data. Emergency-number directory.
Tracking Policy
Telemetry in the mobile app: Sentry crash reporting (consent-gated, EU ingest), and the explicit list of SDKs we do NOT integrate.
Sub-processors
Complete list of third-party providers: Supabase, OpenAI, RevenueCat, Resend, Sentry, Apple, Google, OpenFoodFacts, ipwho.is, ipapi.co, Expo.
Account Deletion
How to request account deletion in-app or by email. Three-step email-confirmation flow. RevenueCat cascade. Retention residue.
Food Data Sources
Attribution, source, and license notes for food search, barcode lookup, product photos and AI food estimates.
Support & Privacy Requests
Support contacts, privacy-rights request channels (access, rectification, erasure, portability), escalation paths.
Regional supplements
Country-specific privacy notices that complement the main Privacy Policy.
🇪🇺 EU / EEA
GDPR-specific notices for users in the European Union and EEA.
🇬🇧 United Kingdom
UK-GDPR, Data Protection Act 2018, ICO Children's Code, complaint to the ICO.
🇺🇸 United States
State privacy rights (CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA, TDPSA, OCPA, MCDPA) plus health-app context.
🇨🇦 Canada
PIPEDA, provincial requirements (BC PIPA, AB PIPA, Quebec Law 25), complaint paths.
🇨🇭 Switzerland
Revised FADP (nFADP, in force 1 Sep 2023), Swiss-US DPF, FDPIC complaints.
🇦🇺 Australia
Australian Privacy Principles (APP), Notifiable Data Breaches, OAIC complaint path.